Privacy Policy Page
Last Updated: 03/06/2026
At Suncity Tours & Travels (“we,” “our,” or “us”), we understand the importance of protecting your personal information and respecting your privacy. Whether you are browsing our website, requesting travel assistance, booking a holiday package, applying for a visa, or communicating with our team, we are committed to handling your information responsibly and transparently.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website and services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
To provide travel-related services efficiently, we may collect various types of personal information from you. The information we collect depends on the nature of your interaction with us and the services you request.
When you submit an enquiry, request a quotation, make a booking, subscribe to our communications, or contact our team, we may collect personal details such as your name, email address, phone number, residential address, nationality, travel preferences, passport information, date of birth, and other details necessary to arrange travel services.
For international travel and visa assistance services, we may also require additional documentation and identification information. This information is collected only when necessary to process your travel arrangements or comply with applicable legal and regulatory requirements.
In addition to information that you voluntarily provide, our website may automatically collect certain technical information including your IP address, browser type, device information, operating system, pages visited, time spent on the website, and referring websites. This information helps us understand how visitors use our website and allows us to improve the overall user experience.
How We Use Your Information
The information we collect is used primarily to provide and manage the travel services you request. This includes responding to enquiries, preparing travel itineraries, processing bookings, coordinating with travel suppliers, arranging accommodations, facilitating transportation services, and assisting with visa applications and travel documentation.
We may also use your information to communicate important updates regarding your bookings, travel schedules, payment confirmations, policy changes, and customer support requests.
From time to time, we may use your contact information to share travel offers, promotional campaigns, destination updates, newsletters, and other marketing communications that we believe may be relevant to your interests. You may opt out of receiving such communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Additionally, we may use collected information for internal business purposes such as website administration, service improvement, customer experience enhancement, fraud prevention, legal compliance, and business analytics.
Sharing of Information with Third Parties
Providing travel services often requires us to work closely with a network of trusted travel partners and service providers. In order to complete bookings and fulfill travel arrangements, we may share relevant personal information with airlines, hotels, resorts, transportation providers, tour operators, cruise companies, travel insurance providers, visa processing agencies, and other organizations involved in delivering the services you have requested.
Information may also be shared with payment processing providers to facilitate secure financial transactions and with technology service providers who support the operation of our website and business systems.
In certain circumstances, we may be legally required to disclose information to government authorities, regulatory bodies, law enforcement agencies, immigration departments, embassies, consulates, or courts. Such disclosures will only occur when required by applicable law or when necessary to protect our legal rights and obligations.
We do not sell, rent, or trade your personal information to third parties for independent marketing purposes.
International Transfers of Personal Information
As an international travel services provider, some of the information you provide may need to be transferred to organizations located in other countries. For example, when arranging overseas travel, hotel accommodations, visa applications, transportation services, or travel insurance, certain information may need to be shared with service providers and authorities located outside your country of residence.
By using our services and providing your information, you acknowledge and consent to such international transfers where reasonably necessary for the performance of travel-related services.
Cookies and Website Technologies
Our website may use cookies, tracking technologies, and similar tools to improve functionality, personalize user experiences, and analyze website performance.
Cookies are small files stored on your device that help us recognize returning visitors, understand browsing behaviour, and improve website usability. These technologies may also help us measure the effectiveness of our marketing efforts and identify areas for improvement.
Most web browsers allow users to control or disable cookies through their browser settings. Please note that disabling certain cookies may affect the functionality and performance of some sections of our website.
Technologies Used: Hostinger VPS Servers, WordPress CMS Dashboard, Elementor Editor
Data Security
Protecting your personal information is a priority for us. We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to maintain industry-standard security measures, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure. Therefore, while we take appropriate precautions, we cannot guarantee absolute security of information transmitted through our website or electronic communication channels.
Data Retention
We retain personal information only for as long as necessary to provide our services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and maintain business records.
The length of time information is retained may vary depending on the type of information collected, the services provided, and applicable legal or regulatory requirements.
Your Rights and Choices
Depending on the laws applicable to your jurisdiction, you may have certain rights regarding your personal information. These rights may include the ability to request access to your personal information, correct inaccurate information, request deletion of information, restrict certain processing activities, or withdraw previously provided consent.
If you would like to exercise any of these rights, please contact us using the details provided below. We will review and respond to requests in accordance with applicable laws and regulations.
Third-Party Websites
Our website may contain links to external websites, booking platforms, travel suppliers, social media platforms, or other third-party services. These websites operate independently and have their own privacy practices.
We are not responsible for the privacy policies, content, or security practices of third-party websites. We encourage users to review the privacy policies of any external websites they visit before providing personal information.
Children’s Privacy
Our services are intended primarily for adults and are not specifically directed toward children under the age of 18. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
If we become aware that personal information has been collected from a child in violation of applicable laws, we will take appropriate steps to delete such information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technological developments, or service offerings.
Any updates will be published on this page along with a revised “Last Updated” date. We encourage users to review this Privacy Policy periodically to remain informed about how their information is being handled.
Contact Us
If you have any questions regarding this Privacy Policy, our data handling practices, or your personal information, please contact us using the details below:
Suncity Tours & Travels
Address: Shanti Bhawan Heritage Hotel, Station Rd, Ratanada, Jodhpur, Rajasthan, 342001
Phone: +91 74120 49000, +91 96025 39999, 0291 2639211
Email: suncitytours@gmail.com
Website: https://suncitytoursandtravels.com/
We will make reasonable efforts to address your questions and concerns in a timely manner.